/** * REST API: WP_REST_Comments_Controller class * * @package WordPress * @subpackage REST_API * @since 4.7.0 */ /** * Core controller used to access comments via the REST API. * * @since 4.7.0 * * @see WP_REST_Controller */ class WP_REST_Comments_Controller extends WP_REST_Controller { /** * Instance of a comment meta fields object. * * @since 4.7.0 * @var WP_REST_Comment_Meta_Fields */ protected $meta; /** * Constructor. * * @since 4.7.0 */ public function __construct() { $this->namespace = 'wp/v2'; $this->rest_base = 'comments'; $this->meta = new WP_REST_Comment_Meta_Fields(); } /** * Registers the routes for comments. * * @since 4.7.0 * * @see register_rest_route() */ public function register_routes() { register_rest_route( $this->namespace, '/' . $this->rest_base, array( array( 'methods' => WP_REST_Server::READABLE, 'callback' => array( $this, 'get_items' ), 'permission_callback' => array( $this, 'get_items_permissions_check' ), 'args' => $this->get_collection_params(), ), array( 'methods' => WP_REST_Server::CREATABLE, 'callback' => array( $this, 'create_item' ), 'permission_callback' => array( $this, 'create_item_permissions_check' ), 'args' => $this->get_endpoint_args_for_item_schema( WP_REST_Server::CREATABLE ), ), 'schema' => array( $this, 'get_public_item_schema' ), ) ); register_rest_route( $this->namespace, '/' . $this->rest_base . '/(?P[\d]+)', array( 'args' => array( 'id' => array( 'description' => __( 'Unique identifier for the comment.' ), 'type' => 'integer', ), ), array( 'methods' => WP_REST_Server::READABLE, 'callback' => array( $this, 'get_item' ), 'permission_callback' => array( $this, 'get_item_permissions_check' ), 'args' => array( 'context' => $this->get_context_param( array( 'default' => 'view' ) ), 'password' => array( 'description' => __( 'The password for the parent post of the comment (if the post is password protected).' ), 'type' => 'string', ), ), ), array( 'methods' => WP_REST_Server::EDITABLE, 'callback' => array( $this, 'update_item' ), 'permission_callback' => array( $this, 'update_item_permissions_check' ), 'args' => $this->get_endpoint_args_for_item_schema( WP_REST_Server::EDITABLE ), ), array( 'methods' => WP_REST_Server::DELETABLE, 'callback' => array( $this, 'delete_item' ), 'permission_callback' => array( $this, 'delete_item_permissions_check' ), 'args' => array( 'force' => array( 'type' => 'boolean', 'default' => false, 'description' => __( 'Whether to bypass Trash and force deletion.' ), ), 'password' => array( 'description' => __( 'The password for the parent post of the comment (if the post is password protected).' ), 'type' => 'string', ), ), ), 'schema' => array( $this, 'get_public_item_schema' ), ) ); } /** * Checks if a given request has access to read comments. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return true|WP_Error True if the request has read access, error object otherwise. */ public function get_items_permissions_check( $request ) { if ( ! empty( $request['post'] ) ) { foreach ( (array) $request['post'] as $post_id ) { $post = get_post( $post_id ); if ( ! empty( $post_id ) && $post && ! $this->check_read_post_permission( $post, $request ) ) { return new WP_Error( 'rest_cannot_read_post', __( 'Sorry, you are not allowed to read the post for this comment.' ), array( 'status' => rest_authorization_required_code() ) ); } elseif ( 0 === $post_id && ! current_user_can( 'moderate_comments' ) ) { return new WP_Error( 'rest_cannot_read', __( 'Sorry, you are not allowed to read comments without a post.' ), array( 'status' => rest_authorization_required_code() ) ); } } } if ( ! empty( $request['context'] ) && 'edit' === $request['context'] && ! current_user_can( 'moderate_comments' ) ) { return new WP_Error( 'rest_forbidden_context', __( 'Sorry, you are not allowed to edit comments.' ), array( 'status' => rest_authorization_required_code() ) ); } if ( ! current_user_can( 'edit_posts' ) ) { $protected_params = array( 'author', 'author_exclude', 'author_email', 'type', 'status' ); $forbidden_params = array(); foreach ( $protected_params as $param ) { if ( 'status' === $param ) { if ( 'approve' !== $request[ $param ] ) { $forbidden_params[] = $param; } } elseif ( 'type' === $param ) { if ( 'comment' !== $request[ $param ] ) { $forbidden_params[] = $param; } } elseif ( ! empty( $request[ $param ] ) ) { $forbidden_params[] = $param; } } if ( ! empty( $forbidden_params ) ) { return new WP_Error( 'rest_forbidden_param', /* translators: %s: List of forbidden parameters. */ sprintf( __( 'Query parameter not permitted: %s' ), implode( ', ', $forbidden_params ) ), array( 'status' => rest_authorization_required_code() ) ); } } return true; } /** * Retrieves a list of comment items. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return WP_REST_Response|WP_Error Response object on success, or error object on failure. */ public function get_items( $request ) { // Retrieve the list of registered collection query parameters. $registered = $this->get_collection_params(); /* * This array defines mappings between public API query parameters whose * values are accepted as-passed, and their internal WP_Query parameter * name equivalents (some are the same). Only values which are also * present in $registered will be set. */ $parameter_mappings = array( 'author' => 'author__in', 'author_email' => 'author_email', 'author_exclude' => 'author__not_in', 'exclude' => 'comment__not_in', 'include' => 'comment__in', 'offset' => 'offset', 'order' => 'order', 'parent' => 'parent__in', 'parent_exclude' => 'parent__not_in', 'per_page' => 'number', 'post' => 'post__in', 'search' => 'search', 'status' => 'status', 'type' => 'type', ); $prepared_args = array(); /* * For each known parameter which is both registered and present in the request, * set the parameter's value on the query $prepared_args. */ foreach ( $parameter_mappings as $api_param => $wp_param ) { if ( isset( $registered[ $api_param ], $request[ $api_param ] ) ) { $prepared_args[ $wp_param ] = $request[ $api_param ]; } } // Ensure certain parameter values default to empty strings. foreach ( array( 'author_email', 'search' ) as $param ) { if ( ! isset( $prepared_args[ $param ] ) ) { $prepared_args[ $param ] = ''; } } if ( isset( $registered['orderby'] ) ) { $prepared_args['orderby'] = $this->normalize_query_param( $request['orderby'] ); } $prepared_args['no_found_rows'] = false; $prepared_args['update_comment_post_cache'] = true; $prepared_args['date_query'] = array(); // Set before into date query. Date query must be specified as an array of an array. if ( isset( $registered['before'], $request['before'] ) ) { $prepared_args['date_query'][0]['before'] = $request['before']; } // Set after into date query. Date query must be specified as an array of an array. if ( isset( $registered['after'], $request['after'] ) ) { $prepared_args['date_query'][0]['after'] = $request['after']; } if ( isset( $registered['page'] ) && empty( $request['offset'] ) ) { $prepared_args['offset'] = $prepared_args['number'] * ( absint( $request['page'] ) - 1 ); } /** * Filters WP_Comment_Query arguments when querying comments via the REST API. * * @since 4.7.0 * * @link https://developer.wordpress.org/reference/classes/wp_comment_query/ * * @param array $prepared_args Array of arguments for WP_Comment_Query. * @param WP_REST_Request $request The REST API request. */ $prepared_args = apply_filters( 'rest_comment_query', $prepared_args, $request ); $query = new WP_Comment_Query(); $query_result = $query->query( $prepared_args ); $comments = array(); foreach ( $query_result as $comment ) { if ( ! $this->check_read_permission( $comment, $request ) ) { continue; } $data = $this->prepare_item_for_response( $comment, $request ); $comments[] = $this->prepare_response_for_collection( $data ); } $total_comments = (int) $query->found_comments; $max_pages = (int) $query->max_num_pages; if ( $total_comments < 1 ) { // Out-of-bounds, run the query again without LIMIT for total count. unset( $prepared_args['number'], $prepared_args['offset'] ); $query = new WP_Comment_Query(); $prepared_args['count'] = true; $prepared_args['orderby'] = 'none'; $total_comments = $query->query( $prepared_args ); $max_pages = (int) ceil( $total_comments / $request['per_page'] ); } $response = rest_ensure_response( $comments ); $response->header( 'X-WP-Total', $total_comments ); $response->header( 'X-WP-TotalPages', $max_pages ); $base = add_query_arg( urlencode_deep( $request->get_query_params() ), rest_url( sprintf( '%s/%s', $this->namespace, $this->rest_base ) ) ); if ( $request['page'] > 1 ) { $prev_page = $request['page'] - 1; if ( $prev_page > $max_pages ) { $prev_page = $max_pages; } $prev_link = add_query_arg( 'page', $prev_page, $base ); $response->link_header( 'prev', $prev_link ); } if ( $max_pages > $request['page'] ) { $next_page = $request['page'] + 1; $next_link = add_query_arg( 'page', $next_page, $base ); $response->link_header( 'next', $next_link ); } return $response; } /** * Get the comment, if the ID is valid. * * @since 4.7.2 * * @param int $id Supplied ID. * @return WP_Comment|WP_Error Comment object if ID is valid, WP_Error otherwise. */ protected function get_comment( $id ) { $error = new WP_Error( 'rest_comment_invalid_id', __( 'Invalid comment ID.' ), array( 'status' => 404 ) ); if ( (int) $id <= 0 ) { return $error; } $id = (int) $id; $comment = get_comment( $id ); if ( empty( $comment ) ) { return $error; } if ( ! empty( $comment->comment_post_ID ) ) { $post = get_post( (int) $comment->comment_post_ID ); if ( empty( $post ) ) { return new WP_Error( 'rest_post_invalid_id', __( 'Invalid post ID.' ), array( 'status' => 404 ) ); } } return $comment; } /** * Checks if a given request has access to read the comment. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return true|WP_Error True if the request has read access for the item, error object otherwise. */ public function get_item_permissions_check( $request ) { $comment = $this->get_comment( $request['id'] ); if ( is_wp_error( $comment ) ) { return $comment; } if ( ! empty( $request['context'] ) && 'edit' === $request['context'] && ! current_user_can( 'moderate_comments' ) ) { return new WP_Error( 'rest_forbidden_context', __( 'Sorry, you are not allowed to edit comments.' ), array( 'status' => rest_authorization_required_code() ) ); } $post = get_post( $comment->comment_post_ID ); if ( ! $this->check_read_permission( $comment, $request ) ) { return new WP_Error( 'rest_cannot_read', __( 'Sorry, you are not allowed to read this comment.' ), array( 'status' => rest_authorization_required_code() ) ); } if ( $post && ! $this->check_read_post_permission( $post, $request ) ) { return new WP_Error( 'rest_cannot_read_post', __( 'Sorry, you are not allowed to read the post for this comment.' ), array( 'status' => rest_authorization_required_code() ) ); } return true; } /** * Retrieves a comment. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return WP_REST_Response|WP_Error Response object on success, or error object on failure. */ public function get_item( $request ) { $comment = $this->get_comment( $request['id'] ); if ( is_wp_error( $comment ) ) { return $comment; } $data = $this->prepare_item_for_response( $comment, $request ); $response = rest_ensure_response( $data ); return $response; } /** * Checks if a given request has access to create a comment. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return true|WP_Error True if the request has access to create items, error object otherwise. */ public function create_item_permissions_check( $request ) { if ( ! is_user_logged_in() ) { if ( get_option( 'comment_registration' ) ) { return new WP_Error( 'rest_comment_login_required', __( 'Sorry, you must be logged in to comment.' ), array( 'status' => 401 ) ); } /** * Filters whether comments can be created via the REST API without authentication. * * Enables creating comments for anonymous users. * * @since 4.7.0 * * @param bool $allow_anonymous Whether to allow anonymous comments to * be created. Default `false`. * @param WP_REST_Request $request Request used to generate the * response. */ $allow_anonymous = apply_filters( 'rest_allow_anonymous_comments', false, $request ); if ( ! $allow_anonymous ) { return new WP_Error( 'rest_comment_login_required', __( 'Sorry, you must be logged in to comment.' ), array( 'status' => 401 ) ); } } // Limit who can set comment `author`, `author_ip` or `status` to anything other than the default. if ( isset( $request['author'] ) && get_current_user_id() !== $request['author'] && ! current_user_can( 'moderate_comments' ) ) { return new WP_Error( 'rest_comment_invalid_author', /* translators: %s: Request parameter. */ sprintf( __( "Sorry, you are not allowed to edit '%s' for comments." ), 'author' ), array( 'status' => rest_authorization_required_code() ) ); } if ( isset( $request['author_ip'] ) && ! current_user_can( 'moderate_comments' ) ) { if ( empty( $_SERVER['REMOTE_ADDR'] ) || $request['author_ip'] !== $_SERVER['REMOTE_ADDR'] ) { return new WP_Error( 'rest_comment_invalid_author_ip', /* translators: %s: Request parameter. */ sprintf( __( "Sorry, you are not allowed to edit '%s' for comments." ), 'author_ip' ), array( 'status' => rest_authorization_required_code() ) ); } } if ( isset( $request['status'] ) && ! current_user_can( 'moderate_comments' ) ) { return new WP_Error( 'rest_comment_invalid_status', /* translators: %s: Request parameter. */ sprintf( __( "Sorry, you are not allowed to edit '%s' for comments." ), 'status' ), array( 'status' => rest_authorization_required_code() ) ); } if ( empty( $request['post'] ) ) { return new WP_Error( 'rest_comment_invalid_post_id', __( 'Sorry, you are not allowed to create this comment without a post.' ), array( 'status' => 403 ) ); } $post = get_post( (int) $request['post'] ); if ( ! $post ) { return new WP_Error( 'rest_comment_invalid_post_id', __( 'Sorry, you are not allowed to create this comment without a post.' ), array( 'status' => 403 ) ); } if ( 'draft' === $post->post_status ) { return new WP_Error( 'rest_comment_draft_post', __( 'Sorry, you are not allowed to create a comment on this post.' ), array( 'status' => 403 ) ); } if ( 'trash' === $post->post_status ) { return new WP_Error( 'rest_comment_trash_post', __( 'Sorry, you are not allowed to create a comment on this post.' ), array( 'status' => 403 ) ); } if ( ! $this->check_read_post_permission( $post, $request ) ) { return new WP_Error( 'rest_cannot_read_post', __( 'Sorry, you are not allowed to read the post for this comment.' ), array( 'status' => rest_authorization_required_code() ) ); } if ( ! comments_open( $post->ID ) ) { return new WP_Error( 'rest_comment_closed', __( 'Sorry, comments are closed for this item.' ), array( 'status' => 403 ) ); } return true; } /** * Creates a comment. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return WP_REST_Response|WP_Error Response object on success, or error object on failure. */ public function create_item( $request ) { if ( ! empty( $request['id'] ) ) { return new WP_Error( 'rest_comment_exists', __( 'Cannot create existing comment.' ), array( 'status' => 400 ) ); } // Do not allow comments to be created with a non-default type. if ( ! empty( $request['type'] ) && 'comment' !== $request['type'] ) { return new WP_Error( 'rest_invalid_comment_type', __( 'Cannot create a comment with that type.' ), array( 'status' => 400 ) ); } $prepared_comment = $this->prepare_item_for_database( $request ); if ( is_wp_error( $prepared_comment ) ) { return $prepared_comment; } $prepared_comment['comment_type'] = 'comment'; if ( ! isset( $prepared_comment['comment_content'] ) ) { $prepared_comment['comment_content'] = ''; } if ( ! $this->check_is_comment_content_allowed( $prepared_comment ) ) { return new WP_Error( 'rest_comment_content_invalid', __( 'Invalid comment content.' ), array( 'status' => 400 ) ); } // Setting remaining values before wp_insert_comment so we can use wp_allow_comment(). if ( ! isset( $prepared_comment['comment_date_gmt'] ) ) { $prepared_comment['comment_date_gmt'] = current_time( 'mysql', true ); } // Set author data if the user's logged in. $missing_author = empty( $prepared_comment['user_id'] ) && empty( $prepared_comment['comment_author'] ) && empty( $prepared_comment['comment_author_email'] ) && empty( $prepared_comment['comment_author_url'] ); if ( is_user_logged_in() && $missing_author ) { $user = wp_get_current_user(); $prepared_comment['user_id'] = $user->ID; $prepared_comment['comment_author'] = $user->display_name; $prepared_comment['comment_author_email'] = $user->user_email; $prepared_comment['comment_author_url'] = $user->user_url; } // Honor the discussion setting that requires a name and email address of the comment author. if ( get_option( 'require_name_email' ) ) { if ( empty( $prepared_comment['comment_author'] ) || empty( $prepared_comment['comment_author_email'] ) ) { return new WP_Error( 'rest_comment_author_data_required', __( 'Creating a comment requires valid author name and email values.' ), array( 'status' => 400 ) ); } } if ( ! isset( $prepared_comment['comment_author_email'] ) ) { $prepared_comment['comment_author_email'] = ''; } if ( ! isset( $prepared_comment['comment_author_url'] ) ) { $prepared_comment['comment_author_url'] = ''; } if ( ! isset( $prepared_comment['comment_agent'] ) ) { $prepared_comment['comment_agent'] = ''; } $check_comment_lengths = wp_check_comment_data_max_lengths( $prepared_comment ); if ( is_wp_error( $check_comment_lengths ) ) { $error_code = $check_comment_lengths->get_error_code(); return new WP_Error( $error_code, __( 'Comment field exceeds maximum length allowed.' ), array( 'status' => 400 ) ); } $prepared_comment['comment_approved'] = wp_allow_comment( $prepared_comment, true ); if ( is_wp_error( $prepared_comment['comment_approved'] ) ) { $error_code = $prepared_comment['comment_approved']->get_error_code(); $error_message = $prepared_comment['comment_approved']->get_error_message(); if ( 'comment_duplicate' === $error_code ) { return new WP_Error( $error_code, $error_message, array( 'status' => 409 ) ); } if ( 'comment_flood' === $error_code ) { return new WP_Error( $error_code, $error_message, array( 'status' => 400 ) ); } return $prepared_comment['comment_approved']; } /** * Filters a comment before it is inserted via the REST API. * * Allows modification of the comment right before it is inserted via wp_insert_comment(). * Returning a WP_Error value from the filter will short-circuit insertion and allow * skipping further processing. * * @since 4.7.0 * @since 4.8.0 `$prepared_comment` can now be a WP_Error to short-circuit insertion. * * @param array|WP_Error $prepared_comment The prepared comment data for wp_insert_comment(). * @param WP_REST_Request $request Request used to insert the comment. */ $prepared_comment = apply_filters( 'rest_pre_insert_comment', $prepared_comment, $request ); if ( is_wp_error( $prepared_comment ) ) { return $prepared_comment; } $comment_id = wp_insert_comment( wp_filter_comment( wp_slash( (array) $prepared_comment ) ) ); if ( ! $comment_id ) { return new WP_Error( 'rest_comment_failed_create', __( 'Creating comment failed.' ), array( 'status' => 500 ) ); } if ( isset( $request['status'] ) ) { $this->handle_status_param( $request['status'], $comment_id ); } $comment = get_comment( $comment_id ); /** * Fires after a comment is created or updated via the REST API. * * @since 4.7.0 * * @param WP_Comment $comment Inserted or updated comment object. * @param WP_REST_Request $request Request object. * @param bool $creating True when creating a comment, false * when updating. */ do_action( 'rest_insert_comment', $comment, $request, true ); $schema = $this->get_item_schema(); if ( ! empty( $schema['properties']['meta'] ) && isset( $request['meta'] ) ) { $meta_update = $this->meta->update_value( $request['meta'], $comment_id ); if ( is_wp_error( $meta_update ) ) { return $meta_update; } } $fields_update = $this->update_additional_fields_for_object( $comment, $request ); if ( is_wp_error( $fields_update ) ) { return $fields_update; } $context = current_user_can( 'moderate_comments' ) ? 'edit' : 'view'; $request->set_param( 'context', $context ); /** * Fires completely after a comment is created or updated via the REST API. * * @since 5.0.0 * * @param WP_Comment $comment Inserted or updated comment object. * @param WP_REST_Request $request Request object. * @param bool $creating True when creating a comment, false * when updating. */ do_action( 'rest_after_insert_comment', $comment, $request, true ); $response = $this->prepare_item_for_response( $comment, $request ); $response = rest_ensure_response( $response ); $response->set_status( 201 ); $response->header( 'Location', rest_url( sprintf( '%s/%s/%d', $this->namespace, $this->rest_base, $comment_id ) ) ); return $response; } /** * Checks if a given REST request has access to update a comment. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return true|WP_Error True if the request has access to update the item, error object otherwise. */ public function update_item_permissions_check( $request ) { $comment = $this->get_comment( $request['id'] ); if ( is_wp_error( $comment ) ) { return $comment; } if ( ! $this->check_edit_permission( $comment ) ) { return new WP_Error( 'rest_cannot_edit', __( 'Sorry, you are not allowed to edit this comment.' ), array( 'status' => rest_authorization_required_code() ) ); } return true; } /** * Updates a comment. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return WP_REST_Response|WP_Error Response object on success, or error object on failure. */ public function update_item( $request ) { $comment = $this->get_comment( $request['id'] ); if ( is_wp_error( $comment ) ) { return $comment; } $id = $comment->comment_ID; if ( isset( $request['type'] ) && get_comment_type( $id ) !== $request['type'] ) { return new WP_Error( 'rest_comment_invalid_type', __( 'Sorry, you are not allowed to change the comment type.' ), array( 'status' => 404 ) ); } $prepared_args = $this->prepare_item_for_database( $request ); if ( is_wp_error( $prepared_args ) ) { return $prepared_args; } if ( ! empty( $prepared_args['comment_post_ID'] ) ) { $post = get_post( $prepared_args['comment_post_ID'] ); if ( empty( $post ) ) { return new WP_Error( 'rest_comment_invalid_post_id', __( 'Invalid post ID.' ), array( 'status' => 403 ) ); } } if ( empty( $prepared_args ) && isset( $request['status'] ) ) { // Only the comment status is being changed. $change = $this->handle_status_param( $request['status'], $id ); if ( ! $change ) { return new WP_Error( 'rest_comment_failed_edit', __( 'Updating comment status failed.' ), array( 'status' => 500 ) ); } } elseif ( ! empty( $prepared_args ) ) { if ( is_wp_error( $prepared_args ) ) { return $prepared_args; } if ( isset( $prepared_args['comment_content'] ) && empty( $prepared_args['comment_content'] ) ) { return new WP_Error( 'rest_comment_content_invalid', __( 'Invalid comment content.' ), array( 'status' => 400 ) ); } $prepared_args['comment_ID'] = $id; $check_comment_lengths = wp_check_comment_data_max_lengths( $prepared_args ); if ( is_wp_error( $check_comment_lengths ) ) { $error_code = $check_comment_lengths->get_error_code(); return new WP_Error( $error_code, __( 'Comment field exceeds maximum length allowed.' ), array( 'status' => 400 ) ); } $updated = wp_update_comment( wp_slash( (array) $prepared_args ), true ); if ( is_wp_error( $updated ) ) { return new WP_Error( 'rest_comment_failed_edit', __( 'Updating comment failed.' ), array( 'status' => 500 ) ); } if ( isset( $request['status'] ) ) { $this->handle_status_param( $request['status'], $id ); } } $comment = get_comment( $id ); /** This action is documented in wp-includes/rest-api/endpoints/class-wp-rest-comments-controller.php */ do_action( 'rest_insert_comment', $comment, $request, false ); $schema = $this->get_item_schema(); if ( ! empty( $schema['properties']['meta'] ) && isset( $request['meta'] ) ) { $meta_update = $this->meta->update_value( $request['meta'], $id ); if ( is_wp_error( $meta_update ) ) { return $meta_update; } } $fields_update = $this->update_additional_fields_for_object( $comment, $request ); if ( is_wp_error( $fields_update ) ) { return $fields_update; } $request->set_param( 'context', 'edit' ); /** This action is documented in wp-includes/rest-api/endpoints/class-wp-rest-comments-controller.php */ do_action( 'rest_after_insert_comment', $comment, $request, false ); $response = $this->prepare_item_for_response( $comment, $request ); return rest_ensure_response( $response ); } /** * Checks if a given request has access to delete a comment. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return true|WP_Error True if the request has access to delete the item, error object otherwise. */ public function delete_item_permissions_check( $request ) { $comment = $this->get_comment( $request['id'] ); if ( is_wp_error( $comment ) ) { return $comment; } if ( ! $this->check_edit_permission( $comment ) ) { return new WP_Error( 'rest_cannot_delete', __( 'Sorry, you are not allowed to delete this comment.' ), array( 'status' => rest_authorization_required_code() ) ); } return true; } /** * Deletes a comment. * * @since 4.7.0 * * @param WP_REST_Request $request Full details about the request. * @return WP_REST_Response|WP_Error Response object on success, or error object on failure. */ public function delete_item( $request ) { $comment = $this->get_comment( $request['id'] ); if ( is_wp_error( $comment ) ) { return $comment; } $force = isset( $request['force'] ) ? (bool) $request['force'] : false; /** * Filters whether a comment can be trashed via the REST API. * * Return false to disable trash support for the comment. * * @since 4.7.0 * * @param bool $supports_trash Whether the comment supports trashing. * @param WP_Comment $comment The comment object being considered for trashing support. */ $supports_trash = apply_filters( 'rest_comment_trashable', ( EMPTY_TRASH_DAYS > 0 ), $comment ); $request->set_param( 'context', 'edit' ); if ( $force ) { $previous = $this->prepare_item_for_response( $comment, $request ); $result = wp_delete_comment( $comment->comment_ID, true ); $response = new WP_REST_Response(); $response->set_data( array( 'deleted' => true, 'previous' => $previous->get_data(), ) ); } else { // If this type doesn't support trashing, error out. if ( ! $supports_trash ) { return new WP_Error( 'rest_trash_not_supported', /* translators: %s: force=true */ sprintf( __( "The comment does not support trashing. Set '%s' to delete." ), 'force=true' ), array( 'status' => 501 ) ); } if ( 'trash' === $comment->comment_approved ) { return new WP_Error( 'rest_already_trashed', __( 'The comment has already been trashed.' ), array( 'status' => 410 ) ); } $result = wp_trash_comment( $comment->comment_ID ); $comment = get_comment( $comment->comment_ID ); $response = $this->prepare_item_for_response( $comment, $request ); } if ( ! $result ) { return new WP_Error( 'rest_cannot_delete', __( 'The comment cannot be deleted.' ), array( 'status' => 500 ) ); } /** * Fires after a comment is deleted via the REST API. * * @since 4.7.0 * * @param WP_Comment $comment The deleted comment data. * @param WP_REST_Response $response The response returned from the API. * @param WP_REST_Request $request The request sent to the API. */ do_action( 'rest_delete_comment', $comment, $response, $request ); return $response; } /** * Prepares a single comment output for response. * * @since 4.7.0 * @since 5.9.0 Renamed `$comment` to `$item` to match parent class for PHP 8 named parameter support. * * @param WP_Comment $item Comment object. * @param WP_REST_Request $request Request object. * @return WP_REST_Response Response object. */ public function prepare_item_for_response( $item, $request ) { // Restores the more descriptive, specific name for use within this method. $comment = $item; $fields = $this->get_fields_for_response( $request ); $data = array(); if ( in_array( 'id', $fields, true ) ) { $data['id'] = (int) $comment->comment_ID; } if ( in_array( 'post', $fields, true ) ) { $data['post'] = (int) $comment->comment_post_ID; } if ( in_array( 'parent', $fields, true ) ) { $data['parent'] = (int) $comment->comment_parent; } if ( in_array( 'author', $fields, true ) ) { $data['author'] = (int) $comment->user_id; } if ( in_array( 'author_name', $fields, true ) ) { $data['author_name'] = $comment->comment_author; } if ( in_array( 'author_email', $fields, true ) ) { $data['author_email'] = $comment->comment_author_email; } if ( in_array( 'author_url', $fields, true ) ) { $data['author_url'] = $comment->comment_author_url; } if ( in_array( 'author_ip', $fields, true ) ) { $data['author_ip'] = $comment->comment_author_IP; } if ( in_array( 'author_user_agent', $fields, true ) ) { $data['author_user_agent'] = $comment->comment_agent; } if ( in_array( 'date', $fields, true ) ) { $data['date'] = mysql_to_rfc3339( $comment->comment_date ); } if ( in_array( 'date_gmt', $fields, true ) ) { $data['date_gmt'] = mysql_to_rfc3339( $comment->comment_date_gmt ); } if ( in_array( 'content', $fields, true ) ) { $data['content'] = array( /** This filter is documented in wp-includes/comment-template.php */ 'rendered' => apply_filters( 'comment_text', $comment->comment_content, $comment, array() ), 'raw' => $comment->comment_content, ); } if ( in_array( 'link', $fields, true ) ) { $data['link'] = get_comment_link( $comment ); } if ( in_array( 'status', $fields, true ) ) { $data['status'] = $this->prepare_status_response( $comment->comment_approved ); } if ( in_array( 'type', $fields, true ) ) { $data['type'] = get_comment_type( $comment->comment_ID ); } if ( in_array( 'author_avatar_urls', $fields, true ) ) { $data['author_avatar_urls'] = rest_get_avatar_urls( $comment ); } if ( in_array( 'meta', $fields, true ) ) { $data['meta'] = $this->meta->get_value( $comment->comment_ID, $request ); } $context = ! empty( $request['context'] ) ? $request['context'] : 'view'; $data = $this->add_additional_fields_to_object( $data, $request ); $data = $this->filter_response_by_context( $data, $context ); // Wrap the data in a response object. $response = rest_ensure_response( $data ); if ( rest_is_field_included( '_links', $fields ) || rest_is_field_included( '_embedded', $fields ) ) { $response->add_links( $this->prepare_links( $comment ) ); } /** * Filters a comment returned from the REST API. * * Allows modification of the comment right before it is returned. * * @since 4.7.0 * * @param WP_REST_Response $response The response object. * @param WP_Comment $comment The original comment object. * @param WP_REST_Request $request Request used to generate the response. */ return apply_filters( 'rest_prepare_comment', $response, $comment, $request ); } /** * Prepares links for the request. * * @since 4.7.0 * * @param WP_Comment $comment Comment object. * @return array Links for the given comment. */ protected function prepare_links( $comment ) { $links = array( 'self' => array( 'href' => rest_url( sprintf( '%s/%s/%d', $this->namespace, $this->rest_base, $comment->comment_ID ) ), ), 'collection' => array( 'href' => rest_url( sprintf( '%s/%s', $this->namespace, $this->rest_base ) ), ), ); if ( 0 !== (int) $comment->user_id ) { $links['author'] = array( 'href' => rest_url( 'wp/v2/users/' . $comment->user_id ), 'embeddable' => true, ); } if ( 0 !== (int) $comment->comment_post_ID ) { $post = get_post( $comment->comment_post_ID ); $post_route = rest_get_route_for_post( $post ); if ( ! empty( $post->ID ) && $post_route ) { $links['up'] = array( 'href' => rest_url( $post_route ), 'embeddable' => true, 'post_type' => $post->post_type, ); } } if ( 0 !== (int) $comment->comment_parent ) { $links['in-reply-to'] = array( 'href' => rest_url( sprintf( '%s/%s/%d', $this->namespace, $this->rest_base, $comment->comment_parent ) ), 'embeddable' => true, ); } // Only grab one comment to verify the comment has children. $comment_children = $comment->get_children( array( 'count' => true, 'orderby' => 'none', ) ); if ( ! empty( $comment_children ) ) { $args = array( 'parent' => $comment->comment_ID, ); $rest_url = add_query_arg( $args, rest_url( $this->namespace . '/' . $this->rest_base ) ); $links['children'] = array( 'href' => $rest_url, 'embeddable' => true, ); } return $links; } /** * Prepends internal property prefix to query parameters to match our response fields. * * @since 4.7.0 * * @param string $query_param Query parameter. * @return string The normalized query parameter. */ protected function normalize_query_param( $query_param ) { $prefix = 'comment_'; switch ( $query_param ) { case 'id': $normalized = $prefix . 'ID'; break; case 'post': $normalized = $prefix . 'post_ID'; break; case 'parent': $normalized = $prefix . 'parent'; break; case 'include': $normalized = 'comment__in'; break; default: $normalized = $prefix . $query_param; break; } return $normalized; } /** * Checks comment_approved to set comment status for single comment output. * * @since 4.7.0 * * @param string|int $comment_approved comment status. * @return string Comment status. */ protected function prepare_status_response( $comment_approved ) { switch ( $comment_approved ) { case 'hold': case '0': $status = 'hold'; break; case 'approve': case '1': $status = 'approved'; break; case 'spam': case 'trash': default: $status = $comment_approved; break; } return $status; } /** * Prepares a single comment to be inserted into the database. * * @since 4.7.0 * * @param WP_REST_Request $request Request object. * @return array|WP_Error Prepared comment, otherwise WP_Error object. */ protected function prepare_item_for_database( $request ) { $prepared_comment = array(); /* * Allow the comment_content to be set via the 'content' or * the 'content.raw' properties of the Request object. */ if ( isset( $request['content'] ) && is_string( $request['content'] ) ) { $prepared_comment['comment_content'] = trim( $request['content'] ); } elseif ( isset( $request['content']['raw'] ) && is_string( $request['content']['raw'] ) ) { $prepared_comment['comment_content'] = trim( $request['content']['raw'] ); } if ( isset( $request['post'] ) ) { $prepared_comment['comment_post_ID'] = (int) $request['post']; } if ( isset( $request['parent'] ) ) { $prepared_comment['comment_parent'] = $request['parent']; } if ( isset( $request['author'] ) ) { $user = new WP_User( $request['author'] ); if ( $user->exists() ) { $prepared_comment['user_id'] = $user->ID; $prepared_comment['comment_author'] = $user->display_name; $prepared_comment['comment_author_email'] = $user->user_email; $prepared_comment['comment_author_url'] = $user->user_url; } else { return new WP_Error( 'rest_comment_author_invalid', __( 'Invalid comment author ID.' ), array( 'status' => 400 ) ); } } if ( isset( $request['author_name'] ) ) { $prepared_comment['comment_author'] = $request['author_name']; } if ( isset( $request['author_email'] ) ) { $prepared_comment['comment_author_email'] = $request['author_email']; } if ( isset( $request['author_url'] ) ) { $prepared_comment['comment_author_url'] = $request['author_url']; } if ( isset( $request['author_ip'] ) && current_user_can( 'moderate_comments' ) ) { $prepared_comment['comment_author_IP'] = $request['author_ip']; } elseif ( ! empty( $_SERVER['REMOTE_ADDR'] ) && rest_is_ip_address( $_SERVER['REMOTE_ADDR'] ) ) { $prepared_comment['comment_author_IP'] = $_SERVER['REMOTE_ADDR']; } else { $prepared_comment['comment_author_IP'] = '127.0.0.1'; } if ( ! empty( $request['author_user_agent'] ) ) { $prepared_comment['comment_agent'] = $request['author_user_agent']; } elseif ( $request->get_header( 'user_agent' ) ) { $prepared_comment['comment_agent'] = $request->get_header( 'user_agent' ); } if ( ! empty( $request['date'] ) ) { $date_data = rest_get_date_with_gmt( $request['date'] ); if ( ! empty( $date_data ) ) { list( $prepared_comment['comment_date'], $prepared_comment['comment_date_gmt'] ) = $date_data; } } elseif ( ! empty( $request['date_gmt'] ) ) { $date_data = rest_get_date_with_gmt( $request['date_gmt'], true ); if ( ! empty( $date_data ) ) { list( $prepared_comment['comment_date'], $prepared_comment['comment_date_gmt'] ) = $date_data; } } /** * Filters a comment added via the REST API after it is prepared for insertion into the database. * * Allows modification of the comment right after it is prepared for the database. * * @since 4.7.0 * * @param array $prepared_comment The prepared comment data for `wp_insert_comment`. * @param WP_REST_Request $request The current request. */ return apply_filters( 'rest_preprocess_comment', $prepared_comment, $request ); } /** * Retrieves the comment's schema, conforming to JSON Schema. * * @since 4.7.0 * * @return array */ public function get_item_schema() { if ( $this->schema ) { return $this->add_additional_fields_schema( $this->schema ); } $schema = array( '$schema' => 'http://json-schema.org/draft-04/schema#', 'title' => 'comment', 'type' => 'object', 'properties' => array( 'id' => array( 'description' => __( 'Unique identifier for the comment.' ), 'type' => 'integer', 'context' => array( 'view', 'edit', 'embed' ), 'readonly' => true, ), 'author' => array( 'description' => __( 'The ID of the user object, if author was a user.' ), 'type' => 'integer', 'context' => array( 'view', 'edit', 'embed' ), ), 'author_email' => array( 'description' => __( 'Email address for the comment author.' ), 'type' => 'string', 'format' => 'email', 'context' => array( 'edit' ), 'arg_options' => array( 'sanitize_callback' => array( $this, 'check_comment_author_email' ), 'validate_callback' => null, // Skip built-in validation of 'email'. ), ), 'author_ip' => array( 'description' => __( 'IP address for the comment author.' ), 'type' => 'string', 'format' => 'ip', 'context' => array( 'edit' ), ), 'author_name' => array( 'description' => __( 'Display name for the comment author.' ), 'type' => 'string', 'context' => array( 'view', 'edit', 'embed' ), 'arg_options' => array( 'sanitize_callback' => 'sanitize_text_field', ), ), 'author_url' => array( 'description' => __( 'URL for the comment author.' ), 'type' => 'string', 'format' => 'uri', 'context' => array( 'view', 'edit', 'embed' ), ), 'author_user_agent' => array( 'description' => __( 'User agent for the comment author.' ), 'type' => 'string', 'context' => array( 'edit' ), 'arg_options' => array( 'sanitize_callback' => 'sanitize_text_field', ), ), 'content' => array( 'description' => __( 'The content for the comment.' ), 'type' => 'object', 'context' => array( 'view', 'edit', 'embed' ), 'arg_options' => array( 'sanitize_callback' => null, // Note: sanitization implemented in self::prepare_item_for_database(). 'validate_callback' => null, // Note: validation implemented in self::prepare_item_for_database(). ), 'properties' => array( 'raw' => array( 'description' => __( 'Content for the comment, as it exists in the database.' ), 'type' => 'string', 'context' => array( 'edit' ), ), 'rendered' => array( 'description' => __( 'HTML content for the comment, transformed for display.' ), 'type' => 'string', 'context' => array( 'view', 'edit', 'embed' ), 'readonly' => true, ), ), ), 'date' => array( 'description' => __( "The date the comment was published, in the site's timezone." ), 'type' => 'string', 'format' => 'date-time', 'context' => array( 'view', 'edit', 'embed' ), ), 'date_gmt' => array( 'description' => __( 'The date the comment was published, as GMT.' ), 'type' => 'string', 'format' => 'date-time', 'context' => array( 'view', 'edit' ), ), 'link' => array( 'description' => __( 'URL to the comment.' ), 'type' => 'string', 'format' => 'uri', 'context' => array( 'view', 'edit', 'embed' ), 'readonly' => true, ), 'parent' => array( 'description' => __( 'The ID for the parent of the comment.' ), 'type' => 'integer', 'context' => array( 'view', 'edit', 'embed' ), 'default' => 0, ), 'post' => array( 'description' => __( 'The ID of the associated post object.' ), 'type' => 'integer', 'context' => array( 'view', 'edit' ), 'default' => 0, ), 'status' => array( 'description' => __( 'State of the comment.' ), 'type' => 'string', 'context' => array( 'view', 'edit' ), 'arg_options' => array( 'sanitize_callback' => 'sanitize_key', ), ), 'type' => array( 'description' => __( 'Type of the comment.' ), 'type' => 'string', 'context' => array( 'view', 'edit', 'embed' ), 'readonly' => true, ), ), ); if ( get_option( 'show_avatars' ) ) { $avatar_properties = array(); $avatar_sizes = rest_get_avatar_sizes(); foreach ( $avatar_sizes as $size ) { $avatar_properties[ $size ] = array( /* translators: %d: Avatar image size in pixels. */ 'description' => sprintf( __( 'Avatar URL with image size of %d pixels.' ), $size ), 'type' => 'string', 'format' => 'uri', 'context' => array( 'embed', 'view', 'edit' ), ); } $schema['properties']['author_avatar_urls'] = array( 'description' => __( 'Avatar URLs for the comment author.' ), 'type' => 'object', 'context' => array( 'view', 'edit', 'embed' ), 'readonly' => true, 'properties' => $avatar_properties, ); } $schema['properties']['meta'] = $this->meta->get_field_schema(); $this->schema = $schema; return $this->add_additional_fields_schema( $this->schema ); } /** * Retrieves the query params for collections. * * @since 4.7.0 * * @return array Comments collection parameters. */ public function get_collection_params() { $query_params = parent::get_collection_params(); $query_params['context']['default'] = 'view'; $query_params['after'] = array( 'description' => __( 'Limit response to comments published after a given ISO8601 compliant date.' ), 'type' => 'string', 'format' => 'date-time', ); $query_params['author'] = array( 'description' => __( 'Limit result set to comments assigned to specific user IDs. Requires authorization.' ), 'type' => 'array', 'items' => array( 'type' => 'integer', ), ); $query_params['author_exclude'] = array( 'description' => __( 'Ensure result set excludes comments assigned to specific user IDs. Requires authorization.' ), 'type' => 'array', 'items' => array( 'type' => 'integer', ), ); $query_params['author_email'] = array( 'default' => null, 'description' => __( 'Limit result set to that from a specific author email. Requires authorization.' ), 'format' => 'email', 'type' => 'string', ); $query_params['before'] = array( 'description' => __( 'Limit response to comments published before a given ISO8601 compliant date.' ), 'type' => 'string', 'format' => 'date-time', ); $query_params['exclude'] = array( 'description' => __( 'Ensure result set excludes specific IDs.' ), 'type' => 'array', 'items' => array( 'type' => 'integer', ), 'default' => array(), ); $query_params['include'] = array( 'description' => __( 'Limit result set to specific IDs.' ), 'type' => 'array', 'items' => array( 'type' => 'integer', ), 'default' => array(), ); $query_params['offset'] = array( 'description' => __( 'Offset the result set by a specific number of items.' ), 'type' => 'integer', ); $query_params['order'] = array( 'description' => __( 'Order sort attribute ascending or descending.' ), 'type' => 'string', 'default' => 'desc', 'enum' => array( 'asc', 'desc', ), ); $query_params['orderby'] = array( 'description' => __( 'Sort collection by comment attribute.' ), 'type' => 'string', 'default' => 'date_gmt', 'enum' => array( 'date', 'date_gmt', 'id', 'include', 'post', 'parent', 'type', ), ); $query_params['parent'] = array( 'default' => array(), 'description' => __( 'Limit result set to comments of specific parent IDs.' ), 'type' => 'array', 'items' => array( 'type' => 'integer', ), ); $query_params['parent_exclude'] = array( 'default' => array(), 'description' => __( 'Ensure result set excludes specific parent IDs.' ), 'type' => 'array', 'items' => array( 'type' => 'integer', ), ); $query_params['post'] = array( 'default' => array(), 'description' => __( 'Limit result set to comments assigned to specific post IDs.' ), 'type' => 'array', 'items' => array( 'type' => 'integer', ), ); $query_params['status'] = array( 'default' => 'approve', 'description' => __( 'Limit result set to comments assigned a specific status. Requires authorization.' ), 'sanitize_callback' => 'sanitize_key', 'type' => 'string', 'validate_callback' => 'rest_validate_request_arg', ); $query_params['type'] = array( 'default' => 'comment', 'description' => __( 'Limit result set to comments assigned a specific type. Requires authorization.' ), 'sanitize_callback' => 'sanitize_key', 'type' => 'string', 'validate_callback' => 'rest_validate_request_arg', ); $query_params['password'] = array( 'description' => __( 'The password for the post if it is password protected.' ), 'type' => 'string', ); /** * Filters REST API collection parameters for the comments controller. * * This filter registers the collection parameter, but does not map the * collection parameter to an internal WP_Comment_Query parameter. Use the * `rest_comment_query` filter to set WP_Comment_Query parameters. * * @since 4.7.0 * * @param array $query_params JSON Schema-formatted collection parameters. */ return apply_filters( 'rest_comment_collection_params', $query_params ); } /** * Sets the comment_status of a given comment object when creating or updating a comment. * * @since 4.7.0 * * @param string|int $new_status New comment status. * @param int $comment_id Comment ID. * @return bool Whether the status was changed. */ protected function handle_status_param( $new_status, $comment_id ) { $old_status = wp_get_comment_status( $comment_id ); if ( $new_status === $old_status ) { return false; } switch ( $new_status ) { case 'approved': case 'approve': case '1': $changed = wp_set_comment_status( $comment_id, 'approve' ); break; case 'hold': case '0': $changed = wp_set_comment_status( $comment_id, 'hold' ); break; case 'spam': $changed = wp_spam_comment( $comment_id ); break; case 'unspam': $changed = wp_unspam_comment( $comment_id ); break; case 'trash': $changed = wp_trash_comment( $comment_id ); break; case 'untrash': $changed = wp_untrash_comment( $comment_id ); break; default: $changed = false; break; } return $changed; } /** * Checks if the post can be read. * * Correctly handles posts with the inherit status. * * @since 4.7.0 * * @param WP_Post $post Post object. * @param WP_REST_Request $request Request data to check. * @return bool Whether post can be read. */ protected function check_read_post_permission( $post, $request ) { $post_type = get_post_type_object( $post->post_type ); // Return false if custom post type doesn't exist if ( ! $post_type ) { return false; } $posts_controller = $post_type->get_rest_controller(); /* * Ensure the posts controller is specifically a WP_REST_Posts_Controller instance * before using methods specific to that controller. */ if ( ! $posts_controller instanceof WP_REST_Posts_Controller ) { $posts_controller = new WP_REST_Posts_Controller( $post->post_type ); } $has_password_filter = false; // Only check password if a specific post was queried for or a single comment $requested_post = ! empty( $request['post'] ) && ( ! is_array( $request['post'] ) || 1 === count( $request['post'] ) ); $requested_comment = ! empty( $request['id'] ); if ( ( $requested_post || $requested_comment ) && $posts_controller->can_access_password_content( $post, $request ) ) { add_filter( 'post_password_required', '__return_false' ); $has_password_filter = true; } if ( post_password_required( $post ) ) { $result = current_user_can( 'edit_post', $post->ID ); } else { $result = $posts_controller->check_read_permission( $post ); } if ( $has_password_filter ) { remove_filter( 'post_password_required', '__return_false' ); } return $result; } /** * Checks if the comment can be read. * * @since 4.7.0 * * @param WP_Comment $comment Comment object. * @param WP_REST_Request $request Request data to check. * @return bool Whether the comment can be read. */ protected function check_read_permission( $comment, $request ) { if ( ! empty( $comment->comment_post_ID ) ) { $post = get_post( $comment->comment_post_ID ); if ( $post ) { if ( $this->check_read_post_permission( $post, $request ) && 1 === (int) $comment->comment_approved ) { return true; } } } if ( 0 === get_current_user_id() ) { return false; } if ( empty( $comment->comment_post_ID ) && ! current_user_can( 'moderate_comments' ) ) { return false; } if ( ! empty( $comment->user_id ) && get_current_user_id() === (int) $comment->user_id ) { return true; } return current_user_can( 'edit_comment', $comment->comment_ID ); } /** * Checks if a comment can be edited or deleted. * * @since 4.7.0 * * @param WP_Comment $comment Comment object. * @return bool Whether the comment can be edited or deleted. */ protected function check_edit_permission( $comment ) { if ( 0 === (int) get_current_user_id() ) { return false; } if ( current_user_can( 'moderate_comments' ) ) { return true; } return current_user_can( 'edit_comment', $comment->comment_ID ); } /** * Checks a comment author email for validity. * * Accepts either a valid email address or empty string as a valid comment * author email address. Setting the comment author email to an empty * string is allowed when a comment is being updated. * * @since 4.7.0 * * @param string $value Author email value submitted. * @param WP_REST_Request $request Full details about the request. * @param string $param The parameter name. * @return string|WP_Error The sanitized email address, if valid, * otherwise an error. */ public function check_comment_author_email( $value, $request, $param ) { $email = (string) $value; if ( empty( $email ) ) { return $email; } $check_email = rest_validate_request_arg( $email, $request, $param ); if ( is_wp_error( $check_email ) ) { return $check_email; } return $email; } /** * If empty comments are not allowed, checks if the provided comment content is not empty. * * @since 5.6.0 * * @param array $prepared_comment The prepared comment data. * @return bool True if the content is allowed, false otherwise. */ protected function check_is_comment_content_allowed( $prepared_comment ) { $check = wp_parse_args( $prepared_comment, array( 'comment_post_ID' => 0, 'comment_author' => null, 'comment_author_email' => null, 'comment_author_url' => null, 'comment_parent' => 0, 'user_id' => 0, ) ); /** This filter is documented in wp-includes/comment.php */ $allow_empty = apply_filters( 'allow_empty_comment', false, $check ); if ( $allow_empty ) { return true; } /* * Do not allow a comment to be created with missing or empty * comment_content. See wp_handle_comment_submission(). */ return '' !== $check['comment_content']; } } The Importance of Trustpilot Reviews for Online Businesses -1469570888 - Eluxhire

Eluxhire

The Importance of Trustpilot Reviews for Online Businesses -1469570888

The Importance of Trustpilot Reviews for Online Businesses -1469570888

The Importance of Trustpilot Reviews for Online Businesses

In today’s digital age, consumers rely heavily on online reviews to make informed purchasing decisions. Trustpilot, one of the leading online review platforms, plays a crucial role in shaping consumer perceptions and enhancing business credibility. In this article, we’ll explore the significance of Trustpilot reviews, how they affect business performance, and strategies to optimize your online reputation.

What is Trustpilot?

Trustpilot is a consumer review website that allows customers to share their experiences with businesses. Founded in 2007, it has grown to become a trusted source of reviews for millions of consumers worldwide. Businesses can create profiles on Trustpilot, enabling customers to leave feedback about their experiences. This crowd-sourced information is instrumental in influencing potential buyers’ choices.

The Impact of Trustpilot Reviews

Research shows that a significant percentage of consumers read reviews before making a purchase. According to studies, as many as 93% of consumers say that online reviews influence their buying decisions. Trustpilot reviews have a profound impact on various aspects of business:

  • Credibility: A strong presence on Trustpilot helps establish a business’s credibility. Positive reviews serve as social proof, reassuring potential customers about the quality of products or services.
  • SEO Benefits: Search engines like Google consider online reviews when ranking businesses. A higher volume of positive reviews can improve your search engine rankings, making it easier for potential customers to find you.
  • Customer Insights: Feedback gathered through Trustpilot can provide valuable insights into customer satisfaction and areas needing improvement. This information can help businesses refine their offerings and enhance the overall customer experience.
The Importance of Trustpilot Reviews for Online Businesses -1469570888

Why Trustpilot is Vital for Digital Businesses

For online businesses, establishing trust is essential. Trustpilot acts as a bridge between businesses and consumers, fostering an environment where transparency and honesty are prioritized. Here are some reasons why leveraging Trustpilot reviews is vital for digital businesses:

  • Building Trust: Trustpilot reviews contribute to building trust between businesses and consumers. In an era where online scams and poor service experiences are prevalent, authentic reviews help mitigate consumer concerns.
  • Reducing Cart Abandonment: Consumers who hesitated to make purchases due to uncertainty often look for reassurance through customer reviews. A strong Trustpilot rating can significantly reduce cart abandonment rates by providing this reassurance.
  • Improving Customer Service: Negative reviews can highlight areas needing improvement. By addressing these issues, businesses can enhance their customer service and strengthen customer relationships.

How to Optimize Your Trustpilot Presence

To leverage Trustpilot effectively, businesses should adopt a strategic approach. Here are some tips to optimize your Trustpilot presence:

  • Encourage Reviews: Actively encourage satisfied customers to leave reviews on Trustpilot. This can be done through follow-up emails, social media engagement, or during the sales process.
  • Respond to Feedback: Engage with both positive and negative reviews. Thank customers for their feedback and address any concerns raised in negative reviews promptly and professionally.
  • Showcase Reviews: Highlight positive Trustpilot reviews on your website and marketing materials. This can enhance credibility and encourage new customers to trust your business.
  • Monitor Your Reputation: Regularly monitor your Trustpilot profile for new reviews and insights. Staying informed allows you to respond promptly and make necessary adjustments to your business practices.

Integrating Trustpilot with Your Marketing Strategy

Incorporating Trustpilot reviews into your overall marketing strategy can amplify your efforts. Here’s how you can do it:

  • Content Marketing: Create content that highlights your Trustpilot reviews. Case studies, testimonials, and social proof can be powerful tools to drive engagement.
  • Social Media Engagement: Share positive reviews on your social media channels to engage with your audience and build community trust.
  • Email Campaigns: Utilize your Trustpilot reviews in email campaigns to encourage recipients to visit your Trustpilot profile or purchase from you.

Challenges and Considerations

While the benefits of Trustpilot reviews are significant, businesses must also be aware of some challenges:

  • Negative Reviews: Not all feedback will be positive. Businesses must be prepared to address criticism constructively and learn from it to enhance their offerings.
  • Authenticity: It’s crucial to collect authentic reviews. Encouraging reviews from real customers is essential to maintain credibility.
  • Managing Expectations: Some consumers may have unrealistic expectations. Setting clear expectations regarding products and services can help mitigate dissatisfaction.

Conclusion

Trustpilot is an invaluable tool for online businesses seeking to establish credibility and foster customer trust. By actively managing their presence on this review platform, businesses can gain insights into customer experiences and improve their overall service. Implementing strategies to gather and respond to reviews can enhance brand reputation and ultimately lead to increased sales. For those looking to optimize their marketing strategy further, exploring services like pokerseoexperts.com can provide additional insights and tools to excel in the competitive digital landscape.

In summary, Trustpilot is not just a review platform; it’s a cornerstone for online businesses aiming to thrive in an increasingly competitive marketplace. By understanding its significance and employing effective strategies, businesses can build a solid foundation of trust and engage with customers positively.

For more information on the impact of customer reviews, visit Trustpilot today!

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